Terms & Conditions

Terms & Conditions

Welcome to DARTEX Mart. Please read these terms and conditions carefully before using our website or placing an order.

1. General Information

By accessing or using DARTEX Mart, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

We strive to display our products as accurately as possible. However, product images, descriptions, and specifications may vary slightly due to manufacturer updates or technical limitations.

All products sold by DARTEX Mart are brand new, unless otherwise specified.

3. Order Acceptance & Payment

  • Orders placed on DARTEX Mart are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspicion of fraud.
  • Payments must be completed in full before shipment of goods.
  • Ownership of goods remains with DARTEX Mart until full payment is received.

4. Pricing and Taxes

All prices are listed in AED and are inclusive of applicable VAT unless otherwise stated. Additional taxes, customs duties, or fees may apply for international orders and are the responsibility of the customer.

5. Shipping & Delivery

We work with trusted shipping providers to deliver your orders promptly. Estimated delivery times are provided during checkout but are not guaranteed.

DARTEX Mart is not responsible for delays caused by customs clearance, natural disasters, or courier service disruptions.

Shipping costs and any applicable customs duties are the responsibility of the customer.

6. Returns and Refunds

Returns are accepted only for faulty or damaged products reported within 12 hours of delivery. Please refer to our Returns & Refunds policy for detailed procedures.

We do not accept returns or offer refunds for change of mind or buyer’s remorse.

7. Warranty

Warranty terms vary by manufacturer and product. Warranty information is provided on each product page and our Warranty Policy page.

8. Limitation of Liability

DARTEX Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website, including loss of profits or data.

Our total liability shall not exceed the purchase price of the product in question.

9. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of DARTEX Mart or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of the UAE.

11. Changes to Terms

DARTEX Mart reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

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